Service Terms 2023

By visiting or using this Website You agree to be bound by these Terms. We may change these Terms at any time and will post the changes on the Website. If You disagree with the changes then You must stop visiting and using this Website.  If you book a bepoke event with Eureka Events then seperate terms will be sent at the time of booking.

Eureka Events Limited (trading as Christmas Party Venues and Summer Party Venues) of 127 Old Gloucester Street, London WC1N 3AX with company number: 1389235 is a full-service event management company facilitating the provision of event arrangement to purchasers of corporate event related travel in the United Kingdom.

The following Terms apply to all corporate event bookings, whether ‘Exclusive’ or ‘Shared’, via Eureka Events Limited.

“Exclusive Events” means an event or experience that is exclusive to the Client.

“Shared Events” means an event or experiences that is shared by the Client with multiple individuals or groups.

The Parties

1.1        These Terms are legally binding between Eureka Events Limited (“Eureka Events”) and the company named on the  Booking Request Form, herein after referred to as ‘the Client’, each referred to in these Terms as a ‘Party’ or together as ‘the Parties’.


2.1        The Parties wish to be bound by these Terms with respect to the Event Services provided by Eureka Events. Eureka Events act as an event management company, sourcing, arranging, assisting and facilitating the booking of the Event on behalf of the Client (“Event Services”)

2.2        “Event” shall mean transport, venue hire, location hire, meals, facilities (or any of them either individually or in any combination) provided by or on behalf of the supplier (“Supplier/Principal”).


3.1       By completing the Booking Request Form, the Client appoints Eureka Events to act as its agent for the purposes of sourcing, booking, arranging, assisting or otherwise facilitating the provision of the Event, to the Client from the Supplier/Principal/s, in accordance with these Terms and Eureka Events agrees to act as such.

3.2       The Client acknowledges that Eureka Events, in its role as agent, will arrange for the Client to enter into a contract with the Supplier/Principal of the Event/s.

3.3       As an agent, Eureka Events accepts no responsibility for the provision of the Event or for the acts or omissions of the Supplier/Principal.

Law and Jurisdiction

4.1       These Terms and all matters arising out of or relating to these Terms are subject to and governed by English law and the Parties agree that any dispute(s) they may have will be exclusively dealt with by the Courts of England and Wales.

Booking an Event

5.1        In order to book an Event, the Client shall complete the Booking Request Form on our website/s ( or )   

5.2        Upon receipt of the completed Booking Request Form, Eureka Events will liaise with the Supplier/Principal to facilitate the booking of the requested Event. The completion of a Booking Request Form does not confirm a booking. The booking is not confirmed until you have received confirmation from the Supplier/Principal/s concerned.

5.3        As agent, Eureka Events accept no responsibility for the acts or omissions of the Supplier/Principal or for the Event or services provided by them. Your booking with Eureka Events is subject to these Terms. The specific terms and conditions of the relevant Supplier/Principal(s) you contract with will be sent to you by the Supplier/Principal upon receipt of your Booking Request Form. You are advised to read both sets of terms carefully prior to confirming your booking.

5.4        Eureka Events do not take payment for any Event/s. Payment for your Event will be made directly to the Supplier/Principal in accordance with the Supplier/Principal terms and conditions. Subject to the timing of your booking you may be asked to make full payment. We are not responsible for any issues that may arise from the payment process, including but not limited to, errors, delays, or unauthorized transactions.

5.5       Eureka Events reserve the right to refuse or cancel any booking request if we believe that you do not have the necessary authority to act, or if we suspect that any information provided by you is false, misleading, or incomplete.

5.6       Booking requests for entertainment packages require a separate Entertainment Booking Form and are dealt with under separate terms and conditions. Please contact us for more information or see the relevant details on our website/s.

Prices & Availability

6.1       We reserve the right to amend advertised prices at any time.  We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.  You must check the price of your chosen Event/s at the time of booking.

6.2       Prices of Events may vary according to availability and are subject to change without notice. All prices quoted are exclusive of VAT unless otherwise stated.

6.3       Although we make every effort to ensure that all Events detailed on our website are available for purchase, all Events detailed are subject to availability. We cannot guarantee availability of any Event and the Supplier/Principal reserves the right to amend or withdraw an Event at any time.


Client Obligations

7.1        The Client acknowledges that Eureka Event’s ability to provide the Event Services is dependent upon the  Client’s full and timely cooperation (which it agrees to provide), as well as the accuracy and completeness of any information and data which the Client provides to Eureka Events.

7.2        The Client shall comply with and procure that all of its Event participants (“Client Personnel”), when attending the Event, shall comply with, all applicable laws, including health and safety and any other instructions and/or directions given by Eureka Events or the Supplier/Principal.

7.3        The Client shall ensure that it has the authority to act on behalf of its Client Personnel and/or its organisation, when making a booking for an Event. When making a booking for an Event that includes the supply of alcohol, the Client is responsible for ensuring that all Client Personnel are of the required legal age to consume alcohol.

7.4        In accordance with its compliance with data protection and privacy laws, the Client shall ensure that it obtains the consent of Client Personnel to disclose their personal details to Eureka Events, including, where applicable, special categories of data such as information on health conditions or disabilities and dietary requirements.

7.5        The Client warrants that it shall be responsible for ensuring adequate insurance (where applicable) is obtained. Eureka Events strongly recommends that the Client has insurance to cover all Client Personnel for, by way of example, Event cancellation, loss or damage (as per clause 7.7.). It is the Client’s responsibility to ensure that the insurance it purchases is adequate and appropriate for its particular needs.

7.6        The Client agrees to indemnify Eureka Events against all liabilities, costs, expenses, damages and losses (including legal and other professional costs and expenses) suffered or incurred by Eureka Events arising out of or in connection with any breach of any nature whatsoever by the Client or Client Personnel, of its obligations expressed or implied under these Terms; or any act or default of the Client or Client Personnel or any other user/s of the Event Services or Event/s as booked by the Client.

7.7        The Client agrees that it is responsible for any loss or damage to any physical property belonging to Eureka Events or any Supplier/Principal, caused by the acts or omissions of the Client or Client Personnel. The Client agrees to reimburse Eureka Events, or where appropriate, the Supplier/Principal, for the monetary value of any such loss or damage, provided always that the Client has been provided with appropriate invoices evidencing the sums due to either Eureka Events or the Supplier/Principal and in accordance with the Supplier/Principal own terms and conditions.

Eureka Events Obligations

7.8        Eureka Events shall act as an event management company, sourcing, arranging, assisting and facilitating the booking of the Event on behalf of the Client.

7.9        Eureka Events shall perform the Event Services with all reasonable skill and care.

7.10      Eureka Events agrees to make itself available upon reasonable notice for the purposes of consultation, advice and support relating to the Event Services and/or these Terms

Changes & Cancellations

Changes/Cancellations by the Client
8.1       The Client acknowledges that where it supplies any incorrect information to Eureka Events in respect of an Event booking, or where the Client subsequently wishes to make changes to any such information provided, then it may not be possible to correct the mistake or change the information after the booking has been confirmed. Whether it is possible will depend upon the terms and conditions of the Supplier/Principal and is entirely out of the control of Eureka Events. Where it is possible to make such changes, fees may be charged by the Supplier/Principal and the Client will be responsible for those fees.

8.2       Cancellation policies for Events will vary depending on the Supplier/Principal, and you should review the cancellation policy before booking. If you need to cancel or amend your booking, you must do so in accordance with the cancellation policy set out in the terms and conditions provided by the Supplier/Principal. We are not responsible for any refunds or cancellations, and any issues should be directed to the Supplier/Principal. If you need to cancel or amend your booking, please contact the Supplier/Principal directly.

8.3       The Client acknowledges that the guest count for the booking is subject to the availability and terms and conditions of the Supplier/Principal. Increasing or decreasing the number of Client Personnel attending the Event, may not be possible, and any changes will be subject to the Supplier/Principal’s approval and any applicable fees or charges.

Changes/cancellations by the Supplier/Principal

9.1       The Client acknowledges that aspects of the Event may be subject to change. Eureka Events shall notify the Client in writing as soon as possible after becoming aware of the same and will liaise between the Client and the Supplier/Principal in relation to any alternative arrangements, but shall have no further liability to the Client in respect of that change. In some circumstances, the Supplier/Principal will contact the Client directly to discuss alternative arrangements.

Client Behaviour

10.1        The Client must ensure that any Client Personnel do not behave in any such way as to cause damage, danger, distress or annoyance to persons or property. If any Supplier/Principal makes any determination in respect of a Client Personnel(s) due to unacceptable behaviour, Eureka Events accepts no liability in respect of any charges, penalties or other actions imposed by such Supplier/Principal on the relevant Client Personnel(s) and/or the Client. 

Eureka Events responsibility

11.1     The Client’s contract is with the Supplier/Principal and its terms and conditions apply. As agent, Eureka Events accept no responsibility for the actual provision of the Event. Our responsibilities are limited to facilitating the making of the booking in accordance with your instructions. We accept no responsibility for any information about the Event/s that we pass on to you in good faith. Costs of Events detailed in initial proposals by Eureka Events are quotations only and are not confirmed until the Supplier/Principal issues a confirmation. Video content and promotional material on our website/s are examples only, designed to give an idea of the Event/s available and is not indicative of the exact Event offering. Nothing in these Terms shall operate to limit or exclude Eureka Event’s liability for death or personal injury caused by its negligence, or fraudulent misrepresentation or fraudulent concealment, or any other liability, which cannot be limited or excluded by law.

11.2      Eureka Events does not give any representation or warranty with respect to any aspect of any Supplier/Principal services or Event/s. In the event of a Supplier/Principal or other third party’s default or violation with respect to all or any part of the Event/s or other services, the Client’s sole recourse shall be with such Supplier/Principal or other third party, and shall be subject to any agreement or the terms and conditions governing that relationship.

11.3     If the Client chooses not to purchase adequate insurance, Eureka Events will not have any liability in any circumstances for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.

11.4      Since the contract(s) for the provision of the Event is between the Client and the Supplier/Principal, any queries or concerns should be addressed directly to the Supplier/Principal. If the Client or Client Personnel has a problem during the provision of the Event, this should be reported to the Supplier/Principal immediately. If the Client fails to follow this procedure there may be less opportunity to investigate and rectify its complaint. Notwithstanding the foregoing, Eureka Events, in its role as agent, can assist the Client in addressing any complaints that it may have to the Supplier/Principal either before, during or after performance of the Event.

11.5      Neither Party will be liable to the other for incidental, special, punitive, indirect or consequential damages of any kind (including lost profits, lost data, lost revenues and loss of business opportunity) arising out of these Terms, even if the Party has been advised of the possibility of such loss or damages before the loss occurred.


12.1      Neither Party shall be in breach of these Terms nor liable for delay or failure to perform any of its obligations under these Terms, if such delay or failure is due to force majeure. Force majeure means any event beyond the reasonable control of a party, including (without limitation) acts of God, flood, fire, sabotage, epidemic or pandemic, civil disturbance, war, acts of terrorism or the threat of terrorism, explosion, national mourning, cyber-crime, prohibitions of any kind on the part of any governmental or local authority, strikes or other industrial or trade disputes.

  • Neither Party will use the other Party’s name or mark in any advertising, written sales promotion, press releases or other publicity matters relating to these Terms without the other Party’s written consent.
  • Eureka Events reserves the right at any time to transfer or sub-contract any part(s) of its rights to the Event Services to any subsidiary or other associated company of Eureka Events or to any other third party. The Client must seek the prior written agreement of Eureka Events prior to any assignment.
  • Eureka Events, at their own discretion, reserve the right to amend these Terms at any time. Eureka Events will endeavour to notify the Client of any amendment to the Terms that may, in the opinion of Eureka Events, have a material impact upon the Client.

    Data Protection

13.1      Each Party warrants that it will duly observe all its obligations in accordance with the Data Processing Agreement provided herein and under any relevant data protection and privacy legislation, which arise in connection with these Terms.




Data Protection Legislation:  all applicable data protection and privacy legislation in force from time to time in the UK including without limitation the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) (DPA 2018); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.

    • Both parties will comply with all applicable requirements of the DataProtection Legislation. This Schedule 1 is in addition to, and does not relieve, remove or replace, a party’s obligations under the Data Protection Legislation.
    • The parties acknowledge that for the purposes of the DataProtection Legislation, the Client is the Data Controller and Eureka Events is the Data Processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation). Annex 1 sets out the scope, nature and purpose of processing by the Supplier, the duration of the processing and the types of Personal Data and categories of Data Subject (where Personal Data and Data Subject have the meanings as defined in the Data Protection Legislation).
    • Eureka Events shall, in relation to any Personal Dataprocessed in connection with the performance by Eureka Events of its obligations under the Terms, process that Personal Data only for the purposes of providing the Event Services and complying with its obligations under the Terms.

    • The Client gives authorisation to Eureka Events for the appointment of a Sub-Processor. Such authorisation will always be contingent on and subject to Eureka Events entering into a written agreement with the Sub-Processor incorporating terms which are substantially similar to those set out in this Schedule 1.

    • Eureka Events shall, in relation to any Personal Data processed in connection with the performance by Eureka Events of its obligations under the Terms, ensure that it has in place appropriate technical and organisational measures to protect against unauthorised or unlawful processing of the Personal Data and against accidental loss or destruction of, or damage to, the Personal Data.
    • Those measures may include, where appropriate:
      • pseudonymising and encrypting Personal Data;
      • ensuring confidentiality, integrity, availability and resilience of its systems and services;
      • ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident; and
      • regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it.
    • Eureka Events shall provide to the Client, on reasonable request, a detailed written description of such technical and organisational measures in place.

    • Eureka Events shall ensure that access to Personal Data is limited to its personnel and authorised Sub-Processors who need access to it to supply the Event, and that all personnel and authorised Sub-Processors are:
      • informed of the confidential nature of the Personal Data and that they must not disclose the Personal Data;
      • are subject to an enforceable obligation of confidence with regards to the Personal Data; and
      • are assessed by Eureka Events or authorised Sub-Processor prior to any processing of the Personal Data to ensure their reliability, and that they receive training on data protection matters.
    • Eureka Events may only process, or permit the processing, of Personal Data outside the UK under the following conditions:
      • Eureka Events is processing Personal Data in a territory which is subject to adequacy regulations under the Data Protection Legislation that the territory provides adequate protection for the privacy rights of individuals. Eureka Events must identify in Annex 1 the territory that is subject to such an adequacy finding; or
      • Eureka Events participates in a valid cross-border transfer mechanism under the Data Protection Legislation, so that Eureka Events (and, where appropriate, the Client) can ensure that appropriate safeguards are in place to ensure an adequate level of protection with respect to the privacy rights of individuals as required by Article 46 of the UK GDPR. Eureka Events must identify in Annex 1 the transfer mechanism that enables the parties to comply with these cross-border data transfer provisions and the Supplier must immediately inform the Client of any change to that status; or
      • the transfer otherwise complies with the Data Protection Legislation for the reasons set out in Annex 1.
    • Eureka Events shall on request at any time and on the expiry or termination of the Terms, at the Client’s option either return all of the Personal Data, and copies of it in such format as the Client may require or securely dispose of the Personal Data, except to the extent that any applicable law requires Eureka Events to store such Personal Data and Eureka Events has promptly demonstrated their legal requirements to the Client.

    • Eureka Events shall immediately (and in any event within 2 calendar days) and fully notify the Client in writing if any Personal Data has been disclosed in breach of this Schedule or if it is lost, becomes corrupted, is damaged or is deleted in error.
    • Eureka Events shall notify the Client immediately if it suspects or becomes aware of any actual, threatened or potential breach of security of Personal Data and any personal data breach (as defined in Data Protection Legislation) and shall ensure all such notices include full and complete details relating to such breach, in particular:
      • the nature and facts of such breach including the categories and number of Personal Data records and, if applicable, Data Subjects concerned;
      • the contact details of the data protection officer or other representative duly appointed by Eureka Events from whom the Client can obtain further information relating to such breach;
      • the likely consequences or potential consequences of such breach; and
      • the measures taken or proposed to be taken by Eureka Events to address such breach and to mitigate any possible adverse effects and the implementation dates for such measures.
    • Eureka Events shall provide such information and assistance as the Client may require in relation to any request from or on behalf of any Data Subject for access, rectification or erasure of their Personal Data, or any complaint, objection to processing, or other correspondence. In no event shall Eureka Events respond directly to any such request, complaint or correspondence without the Client’s prior written consent unless and to the extent required by law.
    • Eureka Events shall provide such information and assistance as the Client may require in relation to:
      • the Client’s decision to undertake a data protection impact assessment where the Client considers (in its sole discretion) that the type of processing may result in a high risk to the rights and freedoms of Data Subjects;
      • any approval of the Information Commissioner or other data protection supervisory authority to any processing of Personal Data, or any request, notice or investigation by such supervisory authority.
    • Eureka Events shall permit the Client (and any of its authorised representatives) and the Information Commissioner (or its authorised representatives), access to any of Eureka Events IT systems and relevant records as may be reasonably required by the Client upon reasonable notice at any time for the purposes of conducting an audit in order to verify Eureka Events’ compliance with this Schedule 1 and Data Protection Legislation.
    • Eureka Events shall, provide the Client and the Information Commissioner (and/or their authorised representatives) with all reasonable co-operation, access and assistance in relation to each audit.
    • In Eureka Events’ reasonable opinion, to the extent that it believes that any instruction received by it is likely to infringe the Data Protection Legislation or any other applicable law, Eureka Events shall promptly inform the Client.

    • Either party may, at any time on not less than 30 days’ notice, revise this Schedule 1 by replacing it with any applicable controller to processorstandard clauses or similar terms forming party of an applicable certification scheme (which shall apply when replaced by attachment to this agreement).



Description of Processing

The processing of personal data is as follows (provide a description of the subject matter and nature of the processing, including any systems used to store and process personal data, obligations of the Supplier and any rights of the Company in regards to the personal data):

  • The Client is a corporate entity using the services of Eureka Events to source corporate party events for its personnel.
  • Eureka Events is an agent, sourcing, assisting and providing information about Events that the Client may wish to book..

Data subjects

The personal data concern the following categories of data subjects (please specify):

  • Client Personnel;

Purposes of the processing

The processing is necessary for the following purposes (please specify):

–           For the delivery of the Event Services and facilitation of an Event between Client and Event supplier.


Categories of data

The personal data processed fall within the following categories of data (please specify):

–           Client Personnel name, address, date of birth;


Sensitive data (if appropriate)

The personal data processed fall within the following categories of sensitive data (please specify):

–           Dietary requirements (if/where applicable)     

–           Medical requirements/health conditions (if/where applicable).


Instructions with regards to the processing of personal data:

Eureka Events shall process the Personal Data only in accordance with the instructions of the Client.

 is a trading name of Eureka Events Ltd. registered Office: 27 Old Gloucester Street, London WC1N 3AX

Company Number: 1389235
VAT Number: 389 1831 54

Call us on 0208 102 1105

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